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Terms and Conditions

These Terms and Conditions govern the use of our website and the services provided by Need Packaging. By accessing our website or making a purchase, you agree to comply with and be bound by the terms set forth below. If you do not agree with these terms, please do not use our services or website.

1. Copyright Notice

All content on the Need Packaging website, including but not limited to text, images, photographs, illustrations, logos, designs, and graphics, is the exclusive property of Need Packaging. This content is protected by copyright laws. You may not copy, modify, distribute, or reproduce any part of the website’s content without explicit permission from Need Packaging.

2. Refund Policy

At Need Packaging, we take pride in the quality of our products. However, if you receive a product that does not meet your specifications or is defective, you may file a claim within 3 days of delivery. The product must remain unused, in its original condition, and unaltered. After 3 days, we are unable to process any refund claims. Products that have been tampered with or altered will not be eligible for a refund.

3. Payment, Order Placement & Cancellations

Payments for all orders must be made at the time of order placement. After we receive your payment, we will send product drafts for your final approval before production. Once you approve the drafts, the order will proceed to production and shipment. If you wish to cancel your order, you must do so within 24 hours of placing the order. Cancellations after 24 hours will not be guaranteed, and we are unable to refund or cancel orders that have entered production.

4. No Liability for Errors

While Need Packaging takes great care to ensure the accuracy and quality of our products, we cannot be held responsible for errors caused by the following:

Grammatical errors
Missing fonts
Incorrect die lines
Crop marks or overprinting

We strongly encourage customers to thoroughly review all drafts and designs for accuracy before approving them. Need Packaging guarantees precision in printing, packaging, and design, but is not liable for issues related to the content provided by the customer.

5. Production Speed, Shipping, and Delivery

When placing an order, customers may select their preferred production speed. We strive to ensure that your order is completed and shipped according to the agreed timeline, usually within 3 to 5 days. However, shipping delays may occur due to circumstances beyond our control, such as weather, shipping carrier issues, or other unforeseen events.

Need Packaging is not responsible for any shipping delays or damage to goods during the shipping process. Once the products are handed over to the shipping carrier, the responsibility for delivery lies with the carrier. We strongly recommend that you inspect your order upon delivery. If you encounter any issues with shipping or delivery, please contact the carrier directly.

6. Changes to Terms and Conditions

Need Packaging reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and your continued use of our services after such updates constitutes your acceptance of the revised terms.

7. Limitation of Liability

In no event will Need Packaging be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services, even if we have been advised of the possibility of such damages.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States, and any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Houston, Texas, United States.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at:

Email: info@needpackaging.com
Phone:1 (321) 785-8489
Address:3934 FM 1960 Rd W Suite 370, Houston, TX 77068, United States

By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Need Packaging!

Testimonials

John Smith

Founder, EcoBox Co.

"Need Packaging exceeded our expectations with their custom printed boxes! The team was professional, responsive, and delivered a flawless design that perfectly aligned with our brand. Their attention to detail and commitment to quality impressed us. The final product was durable, attractive, and exactly what we needed. Highly recommended for anyone looking for premium packaging solutions!"

Lisa Taylor

Marketing Manager, FreshLeaf Organics

"We were thrilled with the stickers and labels Need Packaging created for our product line. The vibrant colors and high-quality finish made our products stand out on the shelves. Their process was seamless, and they delivered everything on time. I couldn’t be happier with their customer service and dedication to perfection. We’ll definitely be coming back!"

Michael Rodriguez

CEO, Urban Threads

"Our experience with Need Packaging was incredible. They designed custom t-shirt packaging that truly reflected our brand's aesthetic. From the initial concept to delivery, the team was attentive and efficient. The quality of the packaging and their ability to meet our tight deadline left a lasting impression. I can’t recommend them enough for creative and reliable solutions!"

Sarah Lee

Owner, Blissful Bakery

"Need Packaging brought our vision to life with their custom boxes. The designs were charming and fit our bakery’s style perfectly. Their team guided us through every step of the process, making it so easy. Customers have been raving about how lovely our packaging is! It’s clear they put a lot of effort into every project. Thank you!"

David Brown

Operations Manager, TechPro Gadgets

"Working with Need Packaging was a game-changer for our business. The banners and signage they created for our store launch were eye-catching and professional. Their designers truly understood what we wanted, and the final products turned out better than we imagined. The delivery was fast and hassle-free. If you’re looking for top-notch marketing materials, this is the team to trust!"